Office Manager
Job description
Job Title: Office Manager
Location: Birmingham, AL
Company: Athena Pest Control
Job Type: Full-time
About Us:
Athena Pest Control is a fast-growing, locally owned company dedicated to providing
top-tier pest control services to over 700 residential and commercial clients in the
Birmingham area. We pride ourselves on professionalism, reliability, and friendly
service. As we continue to grow, we are looking for a proactive and highly
organized Office Manager to be the backbone of our daily operations.
Job Overview:
As our Office Manager, you will be the sole team member in our office and the central
hub for all communication and coordination. You will manage daily activities, schedule
appointments for our team of 3 pest control technicians, handle incoming calls and
customer communications, and keep our operations running smoothly. This is a key
role in the success of our company—you’ll be the engine that keeps everything moving!
Responsibilities:
Serve as the primary point of contact for customer communications via phone,
email, and text
Manage scheduling for over 700 customers, coordinating efficiently with our 3
field technicians
Handle all office operations including invoicing, data entry, and record-keeping
Resolve customer inquiries and concerns with professionalism and care
Support the owner and technicians with administrative needs
Maintain organized digital and paper files
Identify ways to improve efficiency and customer experience
Qualifications:
Prior experience in office management or administrative support (pest control
industry a plus, but not required)
Exceptional communication and customer service skills
Strong organizational and time management abilities
Comfortable working independently and managing multiple responsibilities
Proficient in office software (Google Workspace, Microsoft Office, EXCEL or
similar)
Experience with scheduling software or CRM platforms a plus
Why Join Us?
Opportunity to play a pivotal role in a growing local business
Supportive leadership and autonomy in your role
Competitive salary based on experience
Paid time off and holidays
A workplace where your work truly makes an impact
Job Type: Full-time
Pay: $45,000.00 - $55,000.00 per year
Benefits:
Paid time off
Schedule:
8 hour shift
Monday to Friday
Work Location: In person
